Guest Portal
Vacation rental guest portal features for every stay.
Guest Portal helps STVR and vacation-rental owners create branded welcome guides, private stay portals, guest email verification, rule acknowledgements, and controlled display of owner-managed access details.
Digital welcome guides
Create structured guide sections for the property and publish them in a clean guest-facing format.
- Arrival instructions
- House rules
- Parking details
- Wi-Fi information
- Amenity instructions
- Quiet hours
- Trash and recycling notes
- Safety reminders
- Local contact guidance
Stay portals and guest verification
A stay portal is the private guest page for a specific reservation. It can show stay dates, property information, required acknowledgements, and approved access details after the guest verifies access.
Guests verify through a code sent to the email address associated with the reservation. Before verification, the page reveals only limited stay information.
Acknowledgements
Owners can mark important guide sections as requiring acknowledgement. Guests review the information, check each required item, and enter their acknowledgement name.
Guest Portal preserves a record of the version the guest acknowledged, so later edits to the guide do not rewrite what happened during an earlier stay.
Access details
Access details are owner-managed. Guest Portal can display them only when configured conditions are satisfied, such as guest verification, completed acknowledgements, and the property release window.
Guest Portal does not generate lock or gate codes, operate locks, control access hardware, or replace physical security practices.
Invitation emails
Owners can send guest invitations by email. Guest Portal can record delivery status for operational visibility while avoiding unnecessary storage of message contents in delivery records.
Security and privacy design
Guest Portal is designed with scoped guest access, server-side release decisions, audit records, rate limiting, and strong separation between unrelated owner organizations.
See it on your own property.
Guest Portal is in a limited pilot. Get in touch and we will walk through whether it fits your property, suite, condo, or community.